Return & Refund Policy
Thank you for shopping with The Elegant Store. If you’re not satisfied with your purchase, we’re here to help!
Returns You have [30 days] from receipt of your order to request a return. To be eligible for a return, the item must be unused and in the same condition that you received it. The item must also be in its original packaging.
Refunds Once your return is received and inspected, we will email you to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and credit will automatically be applied to your original payment method within [15 days].
Exchanges If you received a damaged or defective item, please contact us within [30 days] of receiving your product to initiate an exchange.
Shipping Costs The customer is responsible for covering the shipping costs associated with returning the item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items Some items are non-returnable, such as perishable goods and digital downloads.
Contact Us For any questions regarding our return policy, please contact us at info@thelegant.store.