Privacy Policy


This Privacy Policy explains how TheElegant.Store (“we”, “us”, “our”) collects, uses and protects your personal data when you visit or purchase from our website. We primarily serve customers in the United States, Europe and Asia, and we comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
By using our Website, you agree to the practices described in this Privacy Policy.

What Information We Collect

We only collect the information we genuinely need to process your orders, personalize your gifts, and improve your experience.

Order & Account Information

When you place an order or create an account, we may collect:

  • Full name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Order details (products, sizes, personalization choices, etc.)

If you create an account, we also store your login details so you can view your orders and reorder easily.

Payment Information

Payments are processed securely by third-party providers such as PayPal. We do not store your full credit/debit card numbers on our servers. We receive only limited information (e.g., payment status, and transaction ID) so we can confirm your payment, handle refunds, and prevent fraud.

Personalization Data

For personalized gifts and custom designs, we may collect:

  • Names, dates and custom messages you provide
  • Files or images you upload for personalization

We use this information only to create and deliver the products you requested.

Usage & Device Data

Like most online stores, we automatically collect certain data when you browse the Website, such as:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed, time spent, and click paths

We use this to improve performance, understand how visitors use the site, and prevent abuse.

Marketing & Newsletter Data

If you subscribe to our newsletter or marketing emails, we collect:

  • Name (if provided)
  • Email address
  • Preferences related to marketing and lists

How we use your data

  • To process orders and deliver digital files.
  • To personalize products you request.
  • To send service emails (order updates).
  • With your consent, to send newsletters and offers.
  • To improve the site, prevent fraud, and keep things secure (Google Analytics, reCAPTCHA).

Sharing

We share data only with providers that help us run the store: PayPal, MailPoet, Google Analytics, and (if enabled) Meta Pixel. They use your data only to provide their services.

Cookies

We use cookies for the cart, log-in, analytics, and (if enabled) marketing. You can manage cookies in your browser and through our cookie banner.

How long we keep it

  • Order records: kept as required by tax/law.
  • Accounts and personalization files: kept as needed to provide service, then deleted.
  • Marketing data: until you unsubscribe.

Your choices & rights

  • Access, correct, or delete your data.
  • Object to certain processing or withdraw consent where applicable.
    Email info@theelegant.store and we’ll help. We may need to verify your identity.

California (CPRA)

We don’t sell personal information for money.

Security & transfers

We use HTTPS, access controls, and reputable vendors. Data may be processed outside your country with appropriate safeguards.